Frequently Asked Questions
Where can I get a detailed itinarary?
Customize your tour itinerary to your specifications and personal desires
Your dedicated tour planner will be on standby to adjust your tour from
the moment we start designing your custom itinerary as well as during
Can I change the city my tour ends In?
A 4 day Victoria Falls tour is a round trip tour which starts in Victoria Falls
and ends in Victoria Falls. Custom routes are available upon request.
When are optional tour highlights available?
Optional extras where pre-bookings are required can be selected at
checkout when purchasing your ticket. Optional extras are an additional
Custom requests including collection/drop off address outside of
radius, addition of an extra guest, alternative route and other can be
requested from our management at email@example.com
What is the radius of collection/drop off address?
Collection within a 50km radius from the Victoria Falls is free.
Should collection or drop off be out range a fuel fee may be charged.
The guest will be contacted by our tour coordinator.
What is the benefit of a custom private tour?
Enjoy a custom private tour joining selected activities at your own
pace spending time at each attraction accordingly. We specialise
in providing a tailored/flexible solution avoiding a commercial mass
Can I request custom dietary requirements?
Should you have any dietary request please inform us prior to
departure that prior arrangements can be made.
Can I change my collection or drop off time?
Collection time can be changed however should the time be later than
09:00am, the time allocated to each attraction may be shortened in
order to keep up with the schedule. The same applies to an altered
Will I see animals on my tour?
Sightings of animals occur on most tours, however animal sightings
cannot be guaranteed in their natural habitat
How many guests can join a tour?
A minimum of 2 guests and a maximum of 60 guests.
What cancellation fees are applicable?
Should a guest cancel a tour the following cancellation fees are
applicable prior to set departure date. 60-31 Days: 25%, 30-15
Days:50%, 14-2 Days:75%, 2 Days: 100%.